Terms & Conditions

Store Policies


All Customers that place an order on this site agree to the following terms and conditions. If you do not agree with these terms and conditions, please do not use this site:

**Warranty/returns is voided if non-stock Operating System is used (this includes Linux-based and Windows 10)**

1) The equipment is sold, refurbished, “As Is”, with no manufacturer warranty or service contract, and any warranty or service contract that may accompany the Equipment at the time of purchase is null and void. If you sell any of the purchased equipment, you are required to ensure that the equipment complies with all regulatory requirements for the target market and locations, including without limitation, any product marking or labeling requirements.

2) When the product(s) reaches its End of Life, you agree that you will comply with all Federal and State laws as well as EPA eCycle recommendations in respect to the products disposal or donation. EPA recommended recycling or donation methods can be found at http://www.epa.gov/epawaste/conserve/materials/ecycling/donate.htm

3) Unless otherwise stated for specific machines, all computers are used. Such computers will have normal wear and tear such as worn palm rests, as well as small dents and scratches. Computers will not be refunded if found to have these normal wear and tear conditions. 

4) We do not ship to PO Boxes or addresses that differ from the billing addresses registered to the Credit Card. We MUST ship to the billing address of the form of payment used.

Customers that place an order for Local Pick Up, please allow a 3 hour processing time before you stop by to pick up your order. Payment must be received for the order before 1:30 pm to retrieve the items the same day. Otherwise please pick up the merchandise the next business day. Please pick up your order before 4:30 pm.

We are located at 5855 Union Centre Blvd., Suite 100, Fairfield, OH 45014

This location is not a Retail Store so we do not permit customers to stop by unannounced for browsing purposes.

Tech-Zone Outlet offers the following Warranty Policy: We will repair any unit which fails to function properly within 30 days of purchase as long as the malfunction has not resulted from abuse or natural disaster. User abuse includes dropping the unit, impacting the unit, cracking connectors or dongles. There is no warranty on laptop battery lives or items denoted as new and/or factory sealed from the manufacturer, as we have not tested them. The repair will take place as soon as possible; if the equipment is not repairable we will replace the item with a like unit of equal or greater value or refund the purchase price. Tech-Zone Outlet Disclaimer: We reserve the sole right to approve such claims for replacement. The purchaser is responsible for bearing the cost of the return shipment.

Local Pickup orders MUST bring a printed proof of purchase to pick up their order. If you don't have a proof of purchase you will be asked to come back at a later date with a proof of purchase.

There is a 15% restocking fee on returns after the order has been fully processed or if the return is within the 15 day return period.

Copyright 2018 CompuCom Systems, Inc.